Common questions about pool services, pricing, and our connection process.
No. We're a local connection service that matches homeowners with licensed, insured pool service contractors in the Phoenix and Peoria area.
No. Our service is free for homeowners. You only pay the pool service company directly if you decide to hire them for work.
Response times vary by time of day and season, but many pool companies offer same-day or next-day service, especially for emergencies like green pools or equipment failures.
We primarily serve Phoenix, Peoria, and the surrounding West Valley cities including Glendale, Surprise, Goodyear, Avondale, and nearby communities.
Yes. If you'd like to compare options, simply let us know and we can connect you with additional pool service providers when available.
You're under no obligation to hire any particular provider. If you're not comfortable with a company, let us know and we'll work to connect you with another option when possible.
Yes. We prioritize working with pool service companies that maintain proper Arizona licensing and insurance. You can also ask companies directly to provide proof.
Weekly pool cleaning typically ranges from $80-150/month. Repairs vary widely based on the issue. Green pool cleanup runs $200-600+. Resurfacing can be several thousand dollars. Your matched provider will give upfront pricing.
For regular weekly service, no—most customers provide gate access. For repairs, estimates, or initial consultations, someone over 18 should typically be home.
Typically: skimming, vacuuming, brushing walls/steps, emptying baskets, chemical testing and balancing, and visual equipment inspection. Specifics vary by provider.
Light green pools can clear in 3-5 days. Dark green or black pools may take 7-14 days of treatment. Your pool pro will provide a timeline based on your specific situation.
It depends on age, efficiency, and repair cost. Equipment over 8-10 years old with major failures is often better replaced with energy-efficient models. Your tech will provide honest recommendations.
Yes. Arizona pools need service year-round due to the extended swimming season and constant sun exposure affecting water chemistry.
Regular service companies can typically handle repairs for their customers or recommend trusted equipment techs. Many offer priority service for existing clients.
Yes. We can connect you with pool professionals who handle resurfacing, tile replacement, coping upgrades, and other renovation projects.
Ask your pool service provider about pre-storm preparation and post-storm cleanup services. Regular service helps ensure your pool can handle debris from storms.
Arizona's hard water contains high mineral content (calcium, magnesium) that deposits on surfaces. Regular professional maintenance and proper water chemistry prevent buildup.
Most pool service companies allow cancellation with notice (typically 30 days). Check cancellation terms when you sign up with your provider.
Give us a call or send us a message. We're happy to answer any questions about pool service or our connection process.